Bring foot traffic to your physical stores via WhatsApp
Share new arrivals, check local store inventory for shoppers, announce VIP weekend sales, and notify customers when in-store pickups are ready.
Hi! Do you have the olive linen shirt in size L at your Bandra store?
05:10 PMHello! Yes, we have 2 pieces available at Bandra. Would you like us to hold one for you until 8 PM?
05:11 PMYes please! I will drop by around 6:30 PM.
05:12 PMDone! We have kept it reserved under your name. See you soon at our Bandra store! Map: https://maps.demo/bandra
05:13 PMA shared WhatsApp inbox built for Offline & Retail teams
Every customer conversation in one place. Collaborate with colleagues, assign tickets, and trigger instant automations.
Done! We have kept it reserved under your name. See you soon at our Bandra store! Map: https://maps.demo/bandra
Can you share pricing and timing details?
Confirmed scheduled booking for tomorrow.
Hi! Do you have the olive linen shirt in size L at your Bandra store?
05:10 PMHello! Yes, we have 2 pieces available at Bandra. Would you like us to hold one for you until 8 PM?
05:11 PMYes please! I will drop by around 6:30 PM.
05:12 PMDone! We have kept it reserved under your name. See you soon at our Bandra store! Map: https://maps.demo/bandra
05:13 PMDrive Local Footfalls
Turn casual online browsing into verified store visits with held inventory and VIP invitations.
Paperless Billing
Deliver digital receipts directly to customer WhatsApp, saving paper and building your CRM.
Multi-Store Branch Routing
Route customer chats to the nearest store location based on pincode or GPS selection.
Repeat Purchases
Re-engage past in-store buyers with personalized recommendations based on purchase history.
How Offline & Retail teams use Konverse
Explore four concrete customer communication workflows designed specifically for offline & retail.
Store Inventory Checks
Enable shoppers to message your store number to verify in-store stock availability before traveling.
Click & Collect Pickup Alerts
Notify online customers the moment their order is packed and ready for store collection.
VIP Loyalty & Weekend Offers
Invite your top retail shoppers to exclusive preview hours and private festive sales.
Digital Bills & Warranty Cards
Send digital purchase receipts and warranty cards directly to customers' WhatsApp at point of sale.
Get up and running in three simple steps
No complicated developer setup or weeks of training. Connect your business number and launch today.
Collect Customer Numbers
Capture opt-ins at POS checkout counters when delivering digital paperless bills.
Set Store Branch Routing
Assign store managers access to their specific branch customer enquiries.
Launch In-Store Promos
Broadcast seasonal arrivals and festive collection previews to local customers.
Everything you need to scale offline & retail operations
Replace fragmented tools with a centralized CRM engine engineered on the official Meta WhatsApp Cloud API infrastructure.
Explore full product featuresReal-Time In-Store Stock Enquiries
Allow customers to verify store availability and place 24-hour hold requests.
Click-and-Collect Ready Notices
Notify shoppers when their orders arrive at their selected store for pickup.
Digital POS Receipt Delivery
Deliver clean, digital receipts and warranty PDFs directly at checkout.
VIP Private Sale Invitations
Send private shopping invites with QR entry passes to high-value loyalty members.
Location-Based Store Routing
Direct queries to individual store branches across multiple cities.
Templates and flows you can set up
Illustrative message templates and visual bot flows ready to import into your account.
Inventory Hold Request Flow
Trigger: Customer Asks for StockClick and Collect Alert Flow
Trigger: Order Arrives at StoreDesigned for visual excellence in Offline & Retail
Recommended integrations for Offline & Retail
WhatsApp Cloud API
Official Meta WhatsApp Cloud API infrastructure for messaging and automations.
Shopify
Send order, shipping and abandoned-cart updates on WhatsApp automatically.
Razorpay Payment Gateway
Accept customer payments directly at checkout via UPI, cards and netbanking.
Frequently asked questions
Everything you need to know about using Konverse for offline & retail.
Stores typically offer digital receipts at checkout ('Would you like your bill sent on WhatsApp?'), seamlessly capturing opted-in phone numbers.
Specialized solutions for other industries
Empower your offline & retail team on WhatsApp
Get started in minutes with your existing phone number. No credit card required.