S
Konverse
Trusted by 8,000+ Indian brands worldwide

Everything your brand needs to sell, automate & scale on WhatsApp

The unified WhatsApp CRM and commerce infrastructure for Indian and global DTC brands. Launch 1-tap storefronts, design drag-and-drop bots, and collaborate in a shared team inbox.

Built for High-Growth WhatsApp DTC Workflows
WhatsApp Commerce1-Click UPI QR PaymentsLive Catalog Sync
COD Anti-RTO ShieldCart Abandonment RecoveryShared Team Inbox
Konverse Enterprise Cloud v3.4
WHATSAPP ORDERS99.9% LIVE
8,000+
Active brands powering WhatsApp
0% Gateway FeeUPI • COD
9:41
5G
S
Studio Anaar
Online • Official Business
Hi Studio Anaar! I want to order the Silk Kurta Set (Size M) 🛍️
09:41 AM
Cotton Silk Kurta Set
Size M • ₹1,899 • In Stock
✓ Total: ₹1,899FREE SHIP
1-Tap UPI Pay (PhonePe/GPay)
09:41 AM ✓✓
🎉 Payment of ₹1,899 confirmed automatically!
Message...
→
Live WhatsApp Cart
PS
Pooja S.DTC Lead
24/7 Live Support
Trusted by 8,000+ growing brands across India & Southeast Asia
SNITCH
BEWAKOOF
FabIndia
BLUESTONE
MOKOBARA
NOISE
boAt
mamaearth
Full Product Suite

Six dedicated tools built for WhatsApp

Explore deep capabilities, interactive previews, and step-by-step automated loops for every area of your business.

konverse-ai-agent • v2.4
INTENT RECOGNITION ACTIVE
// Customer inbound raw message:
“Hey, do you guys have the mustard Banarasi saree in stock and can it reach South Delhi by Friday?”
// Extracted entities & automated action:
SKU Intent:Banarasi Saree (Mustard Gold)
Inventory Check:In Stock (12 units in Delhi hub)
Estimated Delivery:Thursday, 4 PM (Guaranteed)
1-Tap WhatsApp Payment Link Generated₹3,499
Zero Latency • 0.2s Intent SLA
Reliable AI for WhatsApp

Turn messy customer messages into structured orders

Customers don’t fill out forms; they send voice notes, typos, and fragmented queries. Konverse AI parses colloquial language, checks real-time inventory, and sends instant pre-filled checkout buttons without hallucination.

Understands Hinglish, regional phrasing & spelling typos
Auto-queries your live Shopify, WooCommerce or ERP inventory
Escalates seamlessly to team inbox with full summarized context
Shared Team Collaboration

One unified inbox for 2 to 50+ sales & support agents

Never lose a high-value customer lead because someone forgot to reply. Konverse gives your entire team collision protection, internal private notes, quick canned replies, and automatic round-robin assignment.

Collision shield alerts agents when someone else is typing
Yellow private notes visible only to internal team members
Automated routing by department (Sales, Fulfillment, Support)
Live WhatsApp Inbox
42 Active Conversations
AK
Aakash Mehta
Tapped: “Confirm Bangalore COD Delivery”
Assigned to Priya
RS
Rhea Sharma
Paid ₹2,499 via PhonePe • Needs invoice
VIP Tier 1
Priya is currently drafting a reply... (Collision locked)REAL-TIME
PRA
Active Team Roster
5 online • 0 collision conflicts

0% Gateway Cut on Direct UPI

Money settles straight into your HDFC, ICICI or Axis current account with zero intermediary commissions, saving ₹38–50 on every transaction.

Sub-Second Event Webhooks

Trigger real-time actions across Shopify, Shiprocket, and your custom PostgreSQL database in under 200ms with 99.99% webhook delivery.

Meta Cloud API Tier 4 Security

Enterprise end-to-end encryption with official Meta Business Solution certification, guaranteed anti-ban compliance, and green checkmark eligibility.

USE CASES & PLAYBOOKS

Engineered for every touchpoint on WhatsApp

Whether you run flash drop commerce, qualification for B2B leads, or round-the-clock support, Konverse has battle-tested automated workflows.

Generate storefront checkout links, collect UPI QR payments, and dispatch tracking alerts automatically.

3.2x Faster Checkout0% Gateway CutShopify Live Sync
Engineered For Scale

Why fast-growing brands switch to Konverse

ARCHITECTURE • BUILT FOR INDIA

Built specifically for high-velocity WhatsApp workflows

Generic international CRMs treat WhatsApp as an afterthought attachment. Konverse was architected from the ground up for Indian payment habits, courier integrations, and sub-second webhook volume.

Zero-fee direct UPI QR settlement (No 2% gateway deduction)
Native courier integration: Delhivery, Bluedart, Shiprocket
Automated 1-tap Cash on Delivery verification to reduce RTO
Meta Cloud API Tier 4 official certified partner infrastructure
Order Conversion Overview
+320% vs Web Checkout
WhatsApp Cart Abandonment
14.2%
Industry avg: 68%
Average Order Value (UPI)
₹2,840
0% Commission
Customer Support Ticket Drop
-74%
Automated AWB
Direct benchmark data from 8,000+ storesUpdated real-time
BANK-GRADE DATA SOVEREIGNTY

Protected by official Meta Tier-4 Enterprise Infrastructure

All customer telephone records, chat histories, and order invoices are isolated with zero cross-tenant leakage and 100% compliance with India’s Digital Personal Data Protection Act.

99.8%
Inbox delivery rate
0 ms
Cold-start bot latency
PAN-INDIA REACH
Sub-second delivery across 200+ Indian cities

Local CDN routing and WhatsApp Cloud servers hosted in Mumbai for instantaneous message delivery.

Latency: < 180ms nationwide
8,000+
Active DTC stores
₹0
UPI Gateway fee
Developer First API

Integrate WhatsApp into your stack in under 5 minutes

Connect your existing warehouse management, CRM, or custom web storefront using our clean REST APIs and real-time webhook events.

curl -X POST https://api.konverse.ai/v1/messages/order-confirm \
  -H "Authorization: Bearer knv_live_99a8b7" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919845012890",
    "order_id": "KNV-88102",
    "amount": 1899,
    "items": ["Maroon Kurta Set"],
    "upi_qr": true
  }'
Interactive Swagger / OpenAPI 3.0 specification available200 OK Response
ECOSYSTEM & INTEGRATIONS

Connects with your entire tech stack

Native 1-click connectors for India’s leading e-commerce platforms, payment gateways, and automated logistics networks.

E-Commerce
Shopify
1-Click→
E-Commerce
WooCommerce
Plugin→
UPI Payments
PhonePe
Direct→
UPI Payments
Google Pay
Direct→
UPI Payments
Paytm
Direct→
Gateways
Razorpay
Webhooks→
Logistics
Delhivery
Live AWB→
Logistics
Bluedart
Tracking→
Aggregator
Shiprocket
Auto-Dispatch→
CRM
Zoho CRM
Sync→
CRM
HubSpot
2-Way→
Automation
Zapier
5,000+ Apps→
Customer Success

Loved by 8,000+ brand owners & CX leaders

See how DTC founders across apparel, jewelry, and electronics grow revenue on WhatsApp without adding support overhead.

“Switching our checkout links to WhatsApp doubled our completion rate on day one. Zero UPI commission means we save ₹45,000 every single week.”

RK
Rohan Kapoor
Founder, Studio Anaar

“Our support tickets dropped 70% after we set up automated Delhivery tracking on WhatsApp. Customers never have to ask 'Where is my parcel?' again.”

AI
Ananya Iyer
Operations VP, Mokobara

“The visual Flow Chatbot handles 85% of our festive sale queries automatically. When human help is needed, the handover to our inbox is instantaneous.”

KM
Kabir Malhotra
Growth Head, Snitch

“The collision shield in the shared inbox alone is worth the subscription. Two agents never reply to the same customer accidentally anymore.”

MS
Meera Sen
Customer Experience Lead, Bewakoof
HELP CENTER & SUPPORT

Have questions before getting started?

Our integration engineers are available 7 days a week to review your WhatsApp setup, migrate numbers, or demo custom flows.

PS
Pooja Sharma
Senior Onboarding Lead
“Average WhatsApp API onboarding time is under 2 hours. We handle all Meta verification documents with you.”

Frequently Asked Questions

Everything you need to know about Meta Cloud API, UPI payments, and migration.

Yes! You can either connect an existing business number or register a fresh dedicated number. We provide guided step-by-step migration so you preserve your brand identity without any customer confusion.
START YOUR 14-DAY FREE TRIAL

Ready to turn WhatsApp into your highest-converting channel?

Join 8,000+ Indian and global brands using Konverse to double checkout conversions, automate support, and eliminate gateway fees.

No credit card required Instant 2-hour onboarding Official Meta Cloud API