S
Sannad
Product

One shared WhatsApp number. A full CRM behind it.

Sannad isn't a chat widget bolted onto WhatsApp โ€” it's the CRM your team needs to actually run a business through it: assignment, automations, custom fields, and a broadcast engine that knows your customers.

Shared inbox

One inbox your whole team can actually keep up with

Every WhatsApp conversation lands in a single shared inbox โ€” no more forwarding screenshots or juggling a personal phone. See who's assigned to what, filter by teammate or status, and jump straight into the conversation that needs you.

  • Read receipts and online status, right in the list
  • Filter by assignee, lead status, or group
  • A CRM panel opens right next to the chat
RS
Ritika Shah
Is this available in blue?
2
AP
Amit Patel
Thank you, received it ๐Ÿ™
SS
Sana Sheikh
Can I get a refund on #1182?
1
Broadcasts

Send a campaign in minutes, not a full afternoon

Pick from your library of WhatsApp-approved templates, personalize each field to the contact you're messaging, and send immediately or schedule it for later โ€” with the estimated cost shown before you commit.

  • Approved template library, ready to use
  • Personalize variables per contact automatically
  • Schedule ahead or send right away
Hi Ritika, our Diwali sale closes tonight โ€” want us to lock in your 20% discount?
812Sent
799Delivered
611Read
Automations

Follow up with leads even when nobody's watching

Build simple trigger-based automations โ€” re-engage a cold lead after a week of silence, or check in a day after an order ships. Sannad handles the timing so your team doesn't have to remember to.

  • Trigger โ†’ wait โ†’ action, no code required
  • Reply flow collects the basics before a human steps in
  • See exactly how many contacts are enrolled
Re-engage cold leads
No reply for 7 days
Wait for reply
Send follow-up
214 contacts enrolled ยท Active
CRM & custom fields

Track what actually matters to your business

Every contact gets a CRM panel with fields you define โ€” lead value, pickup city, tracking number, follow-up date, whatever your workflow needs โ€” plus a running notes thread your team can add to.

  • Fully custom fields, not a fixed template
  • Notes visible to the whole team
  • Filter and segment contacts by any field
Lead value
โ‚น12,720
Follow up
10 Aug 2026
Pickup city
Ahmedabad
Tracking no
SEPL91190
"Prefers cotton fabric, allergic to synthetic blends." โ€” Meera Joshi

Plus everything else you'd expect

The essentials, done properly.

Shared team inbox

Every WhatsApp chat in one place, with read receipts and assignment so nothing falls through the cracks.

Broadcast campaigns

Pick an approved template, personalize it per contact, and send now or schedule it for later.

Automations & reply flow

Re-engage cold leads automatically and collect the basics before your team ever steps in.

Ready to stop losing leads in your chats?

Start your 14-day free trial โ€” no card required, cancel any time.