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Konverse
Restaurants & Food Delivery Solution

Take table bookings and direct orders without aggregator commissions

Automate table reservations, send digital menus with interactive ordering, provide real-time delivery dispatch alerts, and collect 5-star reviews on WhatsApp.

✓Official Meta WhatsApp Cloud API
✓No customer app download required
✓Live team inbox with unlimited agents
Restaurants & Food Delivery team using Konverse WhatsApp CRM
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Restaurants & Food Delivery Customer
Online
Verified

Hi, I'd like to book a table for 4 tonight at 8 PM for an anniversary dinner.

01:15 PM

Hello! We would love to host your celebration. We have a table reserved for 4 guests tonight at 8:00 PM in our courtyard.

01:16 PM

Wonderful! Could we pre-order a chocolate truffle cake?

01:17 PM

Absolutely! I have noted an anniversary chocolate truffle cake with our pastry chef. Reservation token: #RES-392.

01:18 PM
Verified SenderAuto-Flow ActiveInstant Reply
Team Workspace

A shared WhatsApp inbox built for Restaurants & Food Delivery teams

Every customer conversation in one place. Collaborate with colleagues, assign tickets, and trigger instant automations.

Konverse · Restaurants & Food Delivery Communication Hub
LIVE INBOX · 100% UP
Restaurants & Food Delivery Enquiries & Service Queue3 Active
Priority CustomerJust now

Absolutely! I have noted an anniversary chocolate truffle cake with our pastry chef. Reservation token: #RES-392.

Active1
New Lead Intake12m ago

Can you share pricing and timing details?

New
Support Follow-up1h ago

Confirmed scheduled booking for tomorrow.

Resolved
C1
Restaurants & Food Delivery Customer
+91 98200 45678
Assigned to Support

Hi, I'd like to book a table for 4 tonight at 8 PM for an anniversary dinner.

01:15 PM

Hello! We would love to host your celebration. We have a table reserved for 4 guests tonight at 8:00 PM in our courtyard.

01:16 PM

Wonderful! Could we pre-order a chocolate truffle cake?

01:17 PM

Absolutely! I have noted an anniversary chocolate truffle cake with our pastry chef. Reservation token: #RES-392.

01:18 PM
Type your message or press '/' for quick reply templates...
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Integrates natively with your stack
WhatsApp Cloud API
Razorpay Payment Gateway
REST API
Google Calendar

Save Aggregator Commissions

Retain 100% of delivery revenue by taking direct repeat orders on WhatsApp.

Eliminate Reservation No-Shows

Automated reminder alerts 2 hours prior prompt guests to confirm or release tables.

Instant UPI Payments

Generate instant Razorpay checkout links for pre-orders, reservations, and delivery.

Direct Customer Relationship

Own your customer phone numbers and dining preferences for festive promotions.

Use Case Scenarios

How Restaurants & Food Delivery teams use Konverse

Explore four concrete customer communication workflows designed specifically for restaurants & food delivery.

Table Reservation Automations

Table Reservation Automations

Accept table bookings 24/7 with instant confirmation, guest count, and seating preference notes.

See reservation flow
Direct WhatsApp Ordering

Direct WhatsApp Ordering

Let customers view visual menus, customize dishes, and order directly to bypass aggregator fees.

Explore menu ordering
Delivery Rider Tracking Alerts

Delivery Rider Tracking Alerts

Send real-time updates when food is being prepared, packed, dispatched, and arriving at the door.

View delivery alerts
Review & Loyalty Collection

Review & Loyalty Collection

Send an automated thank-you message with a Google Maps review link 45 minutes after dining.

Discover review prompts
Quick Onboarding

Get up and running in three simple steps

No complicated developer setup or weeks of training. Connect your business number and launch today.

01

Upload Visual Digital Menu

Set up your interactive food catalogue with high-resolution dish photos and prices.

02

Automate Booking Confirmation

Configure reservation workflows synced with your host stand table sheet.

03

Launch Direct Delivery & Promos

Send weekend specials and seasonal tasting menu invites to past diners.

Platform Capabilities

Everything you need to scale restaurants & food delivery operations

Replace fragmented tools with a centralized CRM engine engineered on the official Meta WhatsApp Cloud API infrastructure.

Explore full product features
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24/7 Table Reservation Booking

Accept table booking requests with instant seat confirmation and dietary note capture.

■

Interactive WhatsApp Food Menu

Browse appetizers, mains, and beverages with visual dish photos and add-to-cart buttons.

■

Live Kitchen & Rider Updates

Notify customers when food is in the kitchen, dispatched, and arriving.

■

Instant UPI Bill Payments

Send table bills and delivery payment links directly to customer WhatsApp.

■

Post-Dining Google Review Nudges

Prompt satisfied diners to leave 5-star Google reviews after their meal.

Interactive Blueprints

Templates and flows you can set up

Illustrative message templates and visual bot flows ready to import into your account.

Table Reservation ConfirmationTransactional
Hello {{1}}! Your table for {{2}} guests at {{3}} is confirmed for tonight at {{4}}. Reservation: {{5}}. Directions: {{6}}
View Restaurant Map
Modify Booking
Food Order Dispatch AlertAlert
Good news {{1}}! Your order #{{2}} has left the kitchen and is on its way with rider {{3}} ({{4}}). Track delivery: {{5}}
Track Rider
Contact Outlet
Dining Experience ReviewService
Thank you for dining with us at {{1}} today! If you enjoyed your meal, please share your experience on Google: {{2}}
Rate on Google
Send Private Feedback

Table Booking & Reminder Flow

Trigger: Customer Requests Table
1
Inbound Reservation QueryCustomer requests date, time, party size
2
Check Floor AvailabilityVerify open tables in dining room
3
Send Instant ConfirmationDeliver reservation voucher and menu link
4
Send 2-Hour ReminderPrompt confirmation to prevent no-shows

Direct Food Delivery Flow

Trigger: Customer Places Order
1
Order ReceivedCapture dish items, address, payment method
2
Send UPI Payment LinkGenerate instant Razorpay link if unpaid
3
Kitchen Acceptance AlertNotify customer food preparation has begun
4
Dispatch Alert with Rider ContactShare rider phone number and ETA
Gallery & Bento Showcase

Designed for visual excellence in Restaurants & Food Delivery

Restaurants & Food Delivery gallery asset 1
Shared workspace & routing
Restaurants & Food Delivery gallery asset 2
Automated trigger actions
Restaurants & Food Delivery gallery asset 3
Message broadcast delivery
Restaurants & Food Delivery gallery asset 4
Contact tags & history
Restaurants & Food Delivery gallery asset 5
Performance metrics & reports
Ecosystem Connectors

Recommended integrations for Restaurants & Food Delivery

View all integrations
W
Official

WhatsApp Cloud API

Official Meta WhatsApp Cloud API infrastructure for messaging and automations.

Meta Cloud APIDirect MessagingAutomations
R
Available

Razorpay Payment Gateway

Accept customer payments directly at checkout via UPI, cards and netbanking.

UPI & CardsCheckout LinksInstant Verification
R
Official

REST API

Build custom integrations with the platform's REST API.

JSON WebhooksREST EndpointsCustom Workflows
G
Available

Google Calendar

Sync business appointments, meetings and schedules in real time.

Schedule SyncAppointment BookingReminders
Got Questions?

Frequently asked questions

Everything you need to know about using Konverse for restaurants & food delivery.

Yes! Customers can browse your digital menu catalogue, select dishes and quantities, and submit their order directly in chat.

Empower your restaurants & food delivery team on WhatsApp

Get started in minutes with your existing phone number. No credit card required.