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Konverse
Spas & Salons Solution

Fill appointment chairs with seamless salon bookings

Allow clients to book hair, skin, and spa treatments, reschedule appointments with one tap, send automated day-before reminders, and prompt repeat visits.

✓Official Meta WhatsApp Cloud API
✓No customer app download required
✓Live team inbox with unlimited agents
Spas & Salons team using Konverse WhatsApp CRM
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Spas & Salons Customer
Online
Verified

Hi! Can I book an appointment for a haircut and facial with stylist Maya this Saturday?

06:20 PM

Hello! Stylist Maya has slots available this Saturday at 11:30 AM or 3:00 PM. Which time do you prefer?

06:21 PM

Let's do 11:30 AM.

06:22 PM

Your appointment is confirmed for Saturday at 11:30 AM with Maya. We look forward to pampering you! Booking: #SAL-882

06:23 PM
Verified SenderAuto-Flow ActiveInstant Reply
Team Workspace

A shared WhatsApp inbox built for Spas & Salons teams

Every customer conversation in one place. Collaborate with colleagues, assign tickets, and trigger instant automations.

Konverse · Spas & Salons Communication Hub
LIVE INBOX · 100% UP
Spas & Salons Enquiries & Service Queue3 Active
Priority CustomerJust now

Your appointment is confirmed for Saturday at 11:30 AM with Maya. We look forward to pampering you! Booking: #SAL-882

Active1
New Lead Intake12m ago

Can you share pricing and timing details?

New
Support Follow-up1h ago

Confirmed scheduled booking for tomorrow.

Resolved
C1
Spas & Salons Customer
+91 98200 45678
Assigned to Support

Hi! Can I book an appointment for a haircut and facial with stylist Maya this Saturday?

06:20 PM

Hello! Stylist Maya has slots available this Saturday at 11:30 AM or 3:00 PM. Which time do you prefer?

06:21 PM

Let's do 11:30 AM.

06:22 PM

Your appointment is confirmed for Saturday at 11:30 AM with Maya. We look forward to pampering you! Booking: #SAL-882

06:23 PM
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Integrates natively with your stack
WhatsApp Cloud API
Razorpay Payment Gateway
Google Calendar

Zero Empty Slots

Fill cancellations quickly by notifying waitlisted clients over fast-response WhatsApp.

Reduce No-Shows

Automated 24-hour reminders with confirmation buttons keep your appointment diary full.

Higher Client Lifetime Value

Automated 6-week touch-up reminders ensure regular repeat salon visits.

Digital Consultation Cards

Record client styling preferences, skin allergies, and color formulas in client CRM notes.

Use Case Scenarios

How Spas & Salons teams use Konverse

Explore four concrete customer communication workflows designed specifically for spas & salons.

Stylist & Service Booking

Stylist & Service Booking

Let clients choose their preferred stylist, service package, and timing without telephone delays.

See salon booking
One-Tap Rescheduling

One-Tap Rescheduling

Reduce cancellations by giving clients a painless, one-tap button to reschedule ahead of time.

Explore reschedule flow
Service Menu & Price Guide

Service Menu & Price Guide

Share visual service catalogues for hair treatments, bridal packages, and spa therapies.

View service menu
Rebooking & Maintenance Nudges

Rebooking & Maintenance Nudges

Nudge hair color and skin treatment clients every 4 to 6 weeks to book their touch-up visits.

Discover rebooking nudges
Quick Onboarding

Get up and running in three simple steps

No complicated developer setup or weeks of training. Connect your business number and launch today.

01

Sync Stylist Calendars

Connect Google Calendar to reflect real-time chair and stylist availability.

02

Automate Appointment Confirmation

Deploy automated confirmation templates with service notes and cancellation policies.

03

Schedule Rebooking Sequences

Set automated reminders to go out 4-6 weeks after haircut and facial treatments.

Platform Capabilities

Everything you need to scale spas & salons operations

Replace fragmented tools with a centralized CRM engine engineered on the official Meta WhatsApp Cloud API infrastructure.

Explore full product features
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Instant Stylist Appointment Booking

Browse stylists and available chairs with instant booking confirmation.

■

24-Hour Reminder with One-Tap Confirm

Send automated day-before reminders with 'Confirm' and 'Reschedule' buttons.

■

Visual Bridal & Spa Packages

Share comprehensive PDF brochures for bridal makeovers and spa day packages.

■

Post-Treatment Care Instructions

Deliver aftercare tips (e.g. post-color wash rules) directly to customer chat.

■

Automated 6-Week Rebooking Prompts

Gentle reminders based on service frequency to maintain regular client visits.

Interactive Blueprints

Templates and flows you can set up

Illustrative message templates and visual bot flows ready to import into your account.

Salon Booking ConfirmationService
Hello {{1}}! Your appointment with {{2}} for {{3}} is confirmed for {{4}} at {{5}}. Salon address: {{6}}
View Salon Location
Reschedule Booking
Day-Before Appointment ReminderAlert
Hi {{1}}, we look forward to seeing you tomorrow at {{2}} for your {{3}} with {{4}}. Please tap to confirm or reschedule:
Confirm Attendance
Reschedule
6-Week Hair Care RebookingMarketing
Hi {{1}}! It has been 6 weeks since your last color treatment with {{2}}. Ready for a fresh touch-up? Book here: {{3}}
Book Touch-up
View Treatment Menu

Stylist Appointment Booking Flow

Trigger: Client Requests Booking
1
Inbound Booking RequestClient requests treatment & stylist
2
Check Stylist AvailabilityQuery Google Calendar for open slot
3
Send Instant ConfirmationDeliver appointment token with salon address
4
Day-Before ReminderSend interactive confirmation 24h prior

Client Care & Rebooking Flow

Trigger: Appointment Completed
1
Service Marked CompleteStatus updated in salon CRM
2
Send Post-Care GuidanceDeliver hair & skin aftercare tips
3
Request Google ReviewSend review prompt 2 hours post-visit
4
6-Week Rebooking NudgeSchedule friendly rebooking message
Gallery & Bento Showcase

Designed for visual excellence in Spas & Salons

Spas & Salons gallery asset 1
Shared workspace & routing
Spas & Salons gallery asset 2
Automated trigger actions
Spas & Salons gallery asset 3
Message broadcast delivery
Spas & Salons gallery asset 4
Contact tags & history
Spas & Salons gallery asset 5
Performance metrics & reports
Ecosystem Connectors

Recommended integrations for Spas & Salons

View all integrations
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Official

WhatsApp Cloud API

Official Meta WhatsApp Cloud API infrastructure for messaging and automations.

Meta Cloud APIDirect MessagingAutomations
R
Available

Razorpay Payment Gateway

Accept customer payments directly at checkout via UPI, cards and netbanking.

UPI & CardsCheckout LinksInstant Verification
G
Available

Google Calendar

Sync business appointments, meetings and schedules in real time.

Schedule SyncAppointment BookingReminders
Got Questions?

Frequently asked questions

Everything you need to know about using Konverse for spas & salons.

Yes, clients can specify their preferred stylist and see available slots for that stylist.

Empower your spas & salons team on WhatsApp

Get started in minutes with your existing phone number. No credit card required.