S
Konverse
Trusted by 8,000+ Indian brands worldwide

Real-time order alerts & cart recovery for Shopify & WooCommerce

Connect your existing online store in minutes. Send automated order confirmations, delivery tracking links, and recover abandoned checkouts directly on WhatsApp.

Built for High-Growth WhatsApp DTC Workflows
WhatsApp Commerce1-Click UPI QR PaymentsLive Catalog Sync
COD Anti-RTO ShieldCart Abandonment RecoveryShared Team Inbox
Webhook v2.4
WHATSAPP ORDERS99.9% LIVE
22%
Recovered abandoned cart sales
0% Gateway FeeUPI • COD
9:41
5G
S
Studio Anaar
Online • Official Business
Hi Studio Anaar! I want to order the Silk Kurta Set (Size M) 🛍️
09:41 AM
Cotton Silk Kurta Set
Size M • ₹1,899 • In Stock
✓ Total: ₹1,899FREE SHIP
1-Tap UPI Pay (PhonePe/GPay)
09:41 AM ✓✓
🎉 Payment of ₹1,899 confirmed automatically!
Message...
→
Live WhatsApp Cart
PS
Pooja S.DTC Lead
24/7 Live Support
Webhook Pipeline

How store webhook notifications operate

Connect your store with 1 click, listen to e-commerce events, and dispatch formatted WhatsApp alerts in under a second.

Step 01 • Integration<60s

Connect Shopify App or WooCommerce Webhook

Install our pre-built Shopify integration or copy our dedicated webhook URL into your WooCommerce settings in under 60 seconds.

Product Catalog Sync • 18 Products Active
AUTO-SYNC ACTIVE
👗
Cotton Kurta Set — Maroon
₹1,899 • Sizes: S, M, L, XL
Synced ✓
🧣
Silk Zari Banarasi Saree
₹3,499 • Gold Mustard
Synced ✓
1-Tap Storefront Link: knv.chat/s/anaarCopy Link →
Shopify AppWooCommerceREST Webhooks
Step 02 • Event IngestionReal-time

Real-Time Event Detection & Listening

Whenever an event happens in your store — a new order created, checkout abandoned, or package fulfilled — Konverse captures the webhook payload instantly.

Live Inbound WhatsApp Chat Simulation0.4s REDIRECT
Hi! I tapped ‘Order on WhatsApp’ from your store link:
1x Cotton Kurta Set (Size XL) • ₹1,899
Confirmed! Order #KNV-88102
Delivering to Indira Nagar, Bangalore 560038.
Amount Due:₹1,899
Zero Manual Typing Required78% Completion
order/createdorder/fulfilledcheckouts/abandoned
Step 03 • Formatting100%

Template Matching & Parameter Population

The automation engine maps order ID, item names, customer address, courier AWB tracking number, and invoice links into Meta-approved WhatsApp templates.

Dynamic UPI QR • Zero Gateway Cut0% COMMISSION
[UPI QR ₹1,899]
Scan with Any UPI App
Direct Settlement to:
HDFC Bank Current A/c
PhonePeGPay
✓ Auto-Verified in Real Time
Direct instant bank settlementSaves ₹38-50 per order
Itemized ReceiptCourier Tracking LinkCOD Amount
Step 04 • Dispatch99.8%

Instant WhatsApp Dispatch to Customer

Customer receives their order confirmation or shipping alert on their personal WhatsApp with interactive CTA buttons to track delivery or contact support.

Courier Dispatch & Doorstep TrackingDELHIVERY AWB
AWB #7729103948 • Delhivery
Dispatched from Mumbai Hub
Out for Delivery
Automated Customer Notification:
“Hi Anita! Your Cotton Kurta is arriving today by 4 PM. Track live here: knv.chat/t/772910”
Customer Support Ticket Drop:-70% WISMO Queries
Track PackageContact StoreConfirm Delivery
Automation Features

Built to run your store notifications, end to end

Eliminate 'Where is my order?' tickets, verify Cash on Delivery orders, and win back lost checkouts automatically.

Store Connectors<1 Sec

Native Shopify & WooCommerce Webhook Pipeline

Direct API connection that processes store events with zero middleware delays and automated error retry.

Shopify / Woo
→
Konverse Engine
→
WhatsApp
Shopify App Store readyWooCommerce webhook listenerCustom REST webhook endpoints
Revenue Boost+22%

1-Click WhatsApp Cart Recovery

Recover shoppers who added items to cart but dropped off before paying with a personalized discount link.

15-Minute Abandoned CartRecovered
"Hey Vikram! You left 2 items in your bag. Finish with code SAVE10 →"
Automated 15m and 2h follow-upsPre-filled cart restoration URL
Lifecycle Alerts4 Alerts

Full Order Lifecycle Notifications

Keep buyers informed at every milestone: Order Confirmed, Dispatched, In Transit, and Delivered.

Placed ✓
Packed ✓
Transit 🚚
Delivered
Itemized receipt detailsEstimated delivery date updates
Anti-RTO Shield-38%

COD Verification & Address Validation

Send a quick WhatsApp button asking COD buyers to confirm their address before shipping.

COD Verification Alert-38% RTO
Confirm ₹1,899 Order?✓ Confirm
1-tap 'Confirm Order' CTAAuto-cancels fake COD orders
Courier Tracking1-Tap

Live Carrier Tracking Integration

Automatically pulls tracking links for Bluedart, Delhivery, DTDC, and Shiprocket into the WhatsApp notification.

Delhivery AWB #8892103
Live Tracking →
Direct courier tracking linksCuts customer inquiry volume by 70%
Developer Tooling99.99%

Real-time Webhook Health & Event Logs

Monitor incoming webhooks, inspect JSON payloads, and see delivery timestamps with automated error retries.

200 OK • orders/create • 0.42s
200 OK • fulfillments/create • 0.38s
Complete request/response audit trail1-click replay for failed webhooksSignature verification security

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